1.1 These general conditions of sale apply to all deliveries of goods for any reason made by LANDFORCE
1.2 Any special conditions and derogations or changes to these general conditions will only be valid if specifically agreed in writing between LANDFORCE and the buyer (hereinafter simply CUSTOMER).
2.1 Orders placed by the CUSTOMER, in the manner indicated on the landforce.it website at LANDFORCE, have the irrevocable proposal value for a period of 30 (thirty) days.
2.2 The contract for each individual supply is considered concluded at the time of payment by credit card for the order amount, or with the relative shipment of the goods, without prejudice to the unquestionable right for LANDFORCE not to accept the orders received.
Art.3 Object of the orders
3.1 The CUSTOMER must inquire beforehand about the validity of the price list and clearly indicate the products affected by the order: for this purpose, the code number and the description of the products listed in the LANDFORCE online price lists can be used.
4.1 All prices are in Euros, inclusive of VAT and net of transport.
5.1 Each sale is understood to be made ex-warehouse of LANDFORCE and this being understood that all transport operations and other charges are at the expense of the CUSTOMER who takes on all the related risks.
5.2 Unless otherwise agreed between the parties contained in the order, LANDFORCE freely chooses the carrier, being agreed that in this eventuality LANDFORCE will act as a simple agent of the CUSTOMER who will bear all the costs and risks of transport.
5.3 All costs and risks of transport, including those held by the carrier, remain the sole responsibility of the CUSTOMER in all the following cases:
- refusal of the CUSTOMER to receive delivery from the carrier;
- unavailability of the CUSTOMER during working days during office hours;
- omitted delivery by the carrier, in the case of goods on delivery, following refusal by the CUSTOMER to make the payment in the agreed terms and conditions.
5.4 In any case, LANDFORCE reserves the unquestionable right to carry out even partial deliveries except if otherwise specified in the order.
5.5 The delivery terms indicated by LANDFORCE refer to the products present in its warehouses and, despite being carefully evaluated, must be considered non-binding for LANDFORCE, which can subsequently confirm or modify them, according to their actual needs.
Any delays in deliveries of less than 30 (thirty) days do not entitle the CUSTOMER to refuse the delivery of the products, nor to claim compensation or compensation of any kind.
5.6 Special delivery terms and conditions must be agreed in advance between the CUSTOMER and LANDFORCE and accepted in writing by LANDFORCE.
Art.6 Complaints and Returns
6.1 Upon receipt of the products, the CUSTOMER must immediately check the status and conformity of the products.
6.2 All complaints relating to the conformity of the products with the order, also in relation to their quantity and / or external appearance, must be made in writing upon receipt of the goods and communicated to LANDFORCE, no later than 7 (seven) days from receipt.
6.3 In any case, the return of the products by the CUSTOMER requires the written consent of LANDFORCE, it being understood from now on that in the absence of an agreement in this sense, the returned products will be kept available to the CUSTOMER at his own risk at the risk of transport, storage and maintenance by the CUSTOMER. In any case, the return of products from LANDFORCE to the CUSTOMER is carried out at the risk, danger and expense of the CUSTOMER.
6.4 The CUSTOMER must therefore, at his own expense, return the goods using the original packaging.
The goods will be viewed and if found intact and without any damage attributable to the CUSTOMER, the amount will be re-credited or replaced with other goods of his choice.
6.5 Once the products have been received (and their integrity has been verified) in the event that the amount is credited, LANDFORCE will credit the CUSTOMER, by bank transfer, the cost of the returned products to the CUSTOMER within 30 days indicated in the receipt), withholding, where necessary, the amount of shipping costs that will be definitively borne by the CUSTOMER. The CUSTOMER will promptly provide the IBAN code for crediting the bank transfer.
6.6 The replacement of defective products will be possible if returned within 10 days from the delivery date.
6.7 The replacement of products sent by mistake will be possible if returned within 10 days from the delivery date and must be complete in all their parts and in an intact and sealed package.
6.8 The goods returned on delivery will be rejected.
Art. 7 Right of withdrawal
7.1 Pursuant to articles 64 - 67 of Legislative Decree no. 206/2005 the CUSTOMER can exercise the right of withdrawal within 10 working days of receipt of the goods by giving written communication (by registered mail with return receipt) to the address:
Via Lucrino 27 / A
The registered letter must contain the desire to exercise the right of withdrawal, the indication of the product, the subject of the dispute, the description of the relative order and a copy of the transport document.
By e-mail, or through another channel such as Whatsapp.
Except as provided below for the case of partial withdrawal, LANDFORCE will refund, within 30 days from the moment in which it became aware of the exercise of the right of withdrawal, the full amount of the purchase and the transport costs for the delivery, by reversal procedure on the credit card or by bank transfer to the bank account indicated by the consumer; the transport costs for returning the product remain at the expense of the latter.
8.1 LANDFORCE guarantees the products it distributes exclusively for possible defects deriving from production defects.
8.2 The guarantees referred to in point 8.1 do not become effective if the CUSTOMER has not made the written complaint in the terms and in the form referred to in points 6 and 7 above.
8.3. In order not to void the warranty right, the CUSTOMER must send the properly packaged products to LANDFORCE, possibly in their original packaging; be complete in every part and accessory and not present any tampering or damage not resulting from manufacturing defect.
Art.9 Payment conditions
9.1 All payments, unless otherwise agreed and approved in writing by LANDFORCE, are intended as advance payment by credit card / bank transfer / payment through Paypal.
In any case, LANDFORCE reserves the right to revoke the payment conditions granted to the CUSTOMER at any time.
Art.10 Patents, trademarks, distinctive signs
10.1 The CUSTOMER may in no case, without the prior written authorization of LANDFORCE, use, delete, remove any indication relating to the patents, trademarks, trade names or origin affixed by LANDFORCE on the products supplied.
10.2 The "brands" reproduced on the landforce.it site are owned by the manufacturing companies or by LANDFORCE which prohibits the reproduction, even partial, of the same.
10.3 LANDFORCE assumes no responsibility for inaccuracies or omissions regarding the contents of other web pages connected to the landforce.it site which are suitable for facilitating the consultation (directly with a link to the manufacturer / distributor site) of: tables, images, descriptions and quantities other content on these "offsite" pages.
10.4 The images of the products are indicative and not binding.
11.1 The conditions contained in this document may be changed without notice and will be valid from the date of publication on the landforce.it website
Art.12 Personal data
12.1 Article 10 of Law 675/96 provides for the protection of personal data. The collected data will be used exclusively for administrative and commercial purposes in compliance with current regulations.
Pursuant to the aforementioned law, LANDFORCE informs that:
- the collection or in any case the processing of personal data has the exclusive purpose of being able to carry out its economic activity adequately.
- Personal data are and will be processed in compliance with the aforementioned Law, both with computerized and paper systems.
- The data may be disclosed to third-party organizations (e.g. banks, entities, organizations connected to us) exclusively for the performance of our relationship and within the scope of the tasks assigned to us.
- At any time the CUSTOMER can freely access their data to update them, modify them or simply oppose their use, for the formalities indicated here, by writing to:
Via Lucriino 27 / A
Art.13 Competent court
13.1 Without prejudice to the possible applicability of mandatory provisions of law placed to protect consumers (as defined pursuant to article 1 letter b of the Law Decree of 22 May 1999 n. 185), any controversy however connected to these General Conditions, will be devolved to the exclusive jurisdiction of the Court of Rome.